Intelligent Utility Insights

  • Jul 29, 2015 | Kathleen Wolf Davis

    It sounds like the start of an old joke: These economists walk into a ballroom ... and you can make your own punchline that involves a minor disaster and major modeling (of the numbers variety). But the IEEE Power & Energy Society’s (PES) grid economics super session this week was serious business.

  • Jul 28, 2015 | Robin Podmore

    During this week of IEEE's PES General Meeting, we take a look at one of the association's more social projects, the Smart Village, which connects local needs with local resources when it comes to powering up communities. 

Featured from Intelligent Utility Magazine

  • How utilities should personalize the commercial customer experience
     The utility industry is changing. This is news to no one. But utilities all over the world have the opportunity to take ownership of these changes and transform themselves with new, sustainable business models. One area in which change is most profound is the customer relationship.Today, consumers interact on a daily basis with companies that offer a completely personalized experience quite
  • How utilities can address branding issues
    In the traditional sense, a strong brand translates into instant recognition of a distinct offering or service from a particular company. If done correctly, this recognition can contribute positively to mind and market share gains. It can also be a main factor influencing customers' decisions to stay with a current provider or switch.The question is: what does a brand actually measure or


  • Bills will increase for some Franklin Public Utility District customers this fall, particularly those using the least energy, but average users and those with the heaviest power demands will see few changes or even pay less.

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